Showing posts with label customer complaint. Show all posts
Showing posts with label customer complaint. Show all posts

Thursday, 9 May 2013

Kindle Refunds

1st Customer refund!

In this blog I thought I'd capture all of the highs and lows of publishing my first novel via Kindle Direct Publishing and Createspace. 

If nothing else, it'll be a useful memory jogger in future of the whole venture. 

I was looking at my Kindle Direct Publisher reports today and spotted that 1 person requested a refund of my book.

I immediately worried that they were unhappy with the book (typical neurotic author response) but after a bit of looking around I quickly found that there could be several other explanations.